Shirikant is a proven customer success leader who combines sharp business insight with practical experience to improve retention and drive revenue. As the founder of Statwide, he designs customer-first business strategies that guide companies to turn users into loyal and long-term partners. His approaches are built on real results: stronger relationships, higher customer value, and lasting growth.
Customer Lifecycle Is a Complete Cycle of the Customer with the Business whereas Customer Journey focuses on specific paths or interactions. Assume a customer lifecycle as a river- from the source to the endpoint ocean. And the customer journey is a drop of water into that river. Now, you have the gist of the customer […]
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