Who We Are
At Statwide, we believe great customer experiences start with great insight — and even greater action. We are a collective of data scientists, engineers, strategists, and customer success experts who understand that modern customer journeys require more than dashboards. They demand intelligent systems that detect early signals, learn continuously, and take proactive steps to retain, grow, and engage users — at scale.
Our Mission
To empower SaaS companies to stay ahead of churn and retention challenges by listening to user signals, learning from every touchpoint, and acting proactively — powered by AI.
Our Vision
A future where every customer success decision is AI-optimized, user-centered, and executed in real time — without friction, guesswork, or delay.
Our Approach
We built Statwide to be more than just a platform — it's a system of intelligence. Our AI engine continuously monitors customer interactions across emails, chats, product usage, and support tickets. It detects meaningful behavioral changes, identifies patterns, and recommends precise next steps. Whether it’s a triggered onboarding flow or a personalized win-back campaign, our goal is always the same: to help you act smarter and faster, automatically.
We also believe humans are essential to this loop. That's why Statwide includes human-in-the-loop controls, allowing your team to approve, customize, or override actions — ensuring automation stays aligned with your values and customer needs.
Be Part of Our Story
We're building more than software — we're shaping the next era of intelligent customer success. Ready to join the movement?
Work With Us